Our team explores how brands can meet the ever-evolving needs and expectations of customers in the digital era using our new Frictionless Index toolkit.
Technology and Commerce
Our 2021 guide to understanding customer expectations and growing brand loyalty breaks down six dimensions of frictionless commerce to deliver on
A new study conducted by Environics Research and commissioned by AGE-WELL offers a number of fresh insights into the attitudes of Canadians aged 50 and over toward aging, health and technology
A recent study conducted by Environics Research for TD Bank reveals that a majority of Canadians are comfortable with companies using AI if it means they'll receive better and more personalized service; but many admit that they don't understand the technology well enough to know the risks
Media Smarts has released the results of an Environics Research survey of 825 parents of children from birth to 15 years old, to learn more about their digital family life.
In an Environics Research conducted study commissioned and guided by the Canadian Marketing Association (CMA)'s Privacy and Data Advisory Committee, it was found that consumers want to read privacy policies, but they have to be user-friendly.
Watch our VP of Cultural Markets and Financial Services, Bernice Cheung, interview recent immigrant to Canada, Sumantra De. Sumantra is a seasoned research, insights and advisory professional who holds an MBA and PMP certification from India.
Millennials have spent the most of their lives culturally connected to social media and it is often said that they choose social media over real-life interaction — but is that really the case?
Environics Research’s recent Focus GTA survey of 1,005 Toronto-area adults provides a detailed analysis of citizens’ attitudes towards Uber. It finds that a majority of adults living in the GTA (56%) support allowing Uber to operate in their community