We are Industry focused
Click on your industry below to find out how our specialized team of experts’ breadth of knowledge can help your organization.
Industries
Click on your industry below to find out how our specialized team of experts’ breadth of knowledge can help your organization.
Cannabis
Consumer Lifestyle
Cultural Diversity
Energy and Environment
Executive Decision-Making
FinTech
Health and Wellness
Individual and Group Insurance
Investments and Planning
Mobility
Payments and Credit
Public Sector
Technology and Commerce
Tourism and Leisure
Workplace Culture Spaces and People
Explore our latest industry news and insights
Positive Friction is any experience that disrupts customers’ expectations, but ultimately brings joy or delight. Our team explores this important dimension of frictionless commerce, and how brands can effectively deliver it.
Our team has mapped a typical online grocery shopping customer journey through the lens of our six dimensions of frictionless commerce, illustrating the high bar of consumer expectations brands must meet.
Our Investment and Planning research team discusses the recent progress of Responsible Investments among Canadian investors, advisors and potential opportunities for RI providers.
Our team explores how brands can meet the ever-evolving needs and expectations of customers in the digital era using our new Frictionless Index toolkit.
Our team has taken a closer look at the values of Canadians not yet fully committed to the COVID-19 vaccine, to help inform effective persuasion strategies.
Our Health and Wellness team explored Canadian attitudes and behaviours toward the flu shot, and how that data can help with communications strategies around a COVID-19 vaccine.
Find out how we can help with your organization
Toronto
33 Bloor Street East
Suite 900, Toronto, ON
Canada M4W 3H1
416 920 9010
Ottawa
116 Albert St
Suite 300, Ottawa, ON
Canada K1P 5G3
613 230 5089
Calgary
421 7th Ave SW
Suite 3000, Calgary, AB
Canada T2P 4K9
403 613 5735
