How Can We Expect Patient Trust When The System Repeatedly Breaks It?
60% of Canadians say healthcare is deteriorating or in crisis. Learn why patient trust keeps breaking and what structural changes can rebuild it.
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What The Pitt Gets Right About The Canadian Health Care System
The Pitt resonates because it captures a truth we can recognize: healthcare trust is built or broken in lived moments of access, delay, communication, navigation and human connection. Environics’ latest healthcare research shows that when Canadians lose confidence in the system, they do not simply feel disappointed; they change how they seek care, where they look for guidance, and what they trust.
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2026 Healthcare Trends in Canada: The Year of Trust
Explore current challenges and emerging trends in Canada’s healthcare system in 2026, from AI and virtual care to primary care continuity, equity, and the role of trust in shaping the future of Canadian healthcare.
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From “patient-centric” to “human-centric”: a shift from treating patients to caring for people.
Vijay Wadhawan reflects on the shift from a “patient-centric” to “human-centric” approach within healthcare.
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A people-first approach to implementing digital health innovation
For Digital Health Week, Ahsan Sadiq and Sabrina Atwal reflect on Digital Health innovation and adoptions, as well as the importance of communicating it effectively.
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Why is trust so important in healthcare?
Vijay Wadhawan discusses trust in the healthcare system, public vs. private, data security, efficiency and much more in his latest article.
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What is PatientConnect?
Ahsan Sadiq, Vice President, Health and Wellness, discusses how our Social Values drive decision making for healthcare patients to help organizations achieve better responses, increased engagement, and generally more differentiated and relevant customer experiences.
