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  • Watching Wealthsimple Grow Up – Part 1

Watching Wealthsimple Grow Up – Part 1

How a New Kind of Client is Shaping the Future of Finance.

Posted on:   Thursday Jun 12th 2025

Article by:   Bernice Cheung

On June 11, 2025, Wealthsimple staged its boldest event yet— The End of Banking. It wasn’t just a product launch. It was a declaration.

Over the course of an hour, the company unveiled a suite of new offerings that together signal a deep transformation in how financial services are conceived, delivered, and experienced. From a no-fee, high-interest checking account, to a 2% unlimited cash-back credit card, to an instant, collateral-backed line of credit, Wealthsimple is positioning itself not merely as a bank alternative, but as something more ambitious: a financial operating system for modern life.

The goal? Remove friction. Flatten barriers. Reimagine banking from the ground up.

We’re not here to build a new bank. Canada doesn’t need another bank. We’re here to reimagine the way banking works

– Mike Katchen, CEO, Wealthsimple

As someone who has tracked fintech trends in Canada for over a decade, I found myself not just intrigued, but moved. Because this wasn’t just the story of a company coming of age. It was the story of a client base, and perhaps even a country, that has been growing up alongside it.


From Fringe to Familiar: Wealthsimple’s Client Surge

Every year since 2019, Environics Research has surveyed 2,000 Canadians as part of our Fintech Syndicated Study, tracking everything from product adoption to value systems and emotional drivers. In 2019, Wealthsimple usage was modest—just 2% of respondents reported having an account with the platform. These were early adopters, driven more by novelty and convenience than brand loyalty. 

Fast forward to 2025, and the shift is dramatic: 14% of Canadians now use Wealthsimple. That’s a sevenfold increase in just six years.

But raw numbers don’t tell the whole story. Beneath this growth is a more profound transformation—one that reveals how financial platforms are now attracting fundamentally different kinds of clients.


The Psychology of Early Adoption: 2019’s Disruptors

When Wealthsimple first emerged, its core users were people searching for something new. They were digital natives or digital migrants frustrated with the traditional banking system. Our data reveals that these 2019 users over-indexed on a set of Social Values that reflected this outlook:

Attraction To Crowds

Ecological Fatalism

Sexual Permissiveness

Penchant For Risk

In short, 2019’s Wealthsimple users were driven, socially aware, but also skeptical and impatient. They were more likely to view money as a means of personal freedom than long-term security. These were people eager to try something different—fast, mobile, and outside the grip of the Big Five.

The banks are a tax on all of us. On Canada. And it’s time we demand more.

– Mike Katchen, CEO, Wealthsimple


2025: Wealthsimple’s New Audience—and a New Ethos

By 2025, the platform’s appeal has widened and matured. Today’s Wealthsimple users are far less defined by rebellion or urgency. They’re more likely to embody ambition, agency, and personal confidence. According to our 2025 study, these clients significantly over-index on:

Enthusiasm For New Technology

Financial Security

Personal Optimism

Penchant For Risk

This is a subtle but important shift. It represents a client who is no longer just running away from an old model—but running toward something more aligned with their identity.

Money empowers us to live the lives we want to live… Improving how it works is a moral obligation.

– Mike Katchen, CEO, Wealthsimple


A Tale of Two Eras: 2019 vs. 2025 Wealthsimple Clients

Perhaps the most revealing insight came when we compared the types of people using Wealthsimple in 2019 and those in 2025. These are distinct cohorts, shaped by different cultural and economic moments, but the contrast between them offers powerful insight. Today’s Wealthsimple users are 8–10 times more likely than 2019 users to value:

Obedience To Authority

Ethical Consumerism

Religion A La Carte

Social Learning

We’re seeing the transition from disruption to integration—from startup adventurers to system builders. Wealthsimple users now include those looking for reliability, social alignment, and real financial fluency—not just frictionless UX.

This kind of transformation suggests more than just successful marketing. It suggests that Wealthsimple has grown in step with the maturing aspirations of its user base.


Reimagining Banking: Features with Philosophy 

The product suite unveiled in June 2025 is ambitious—and remarkably well aligned to this evolved audience. New Offerings Include:

  • Wealthsimple Checking – No fees, interest-bearing, with automated paycheck routing.
  • Credit Card – 2% cash back on everything, no FX fees, no tap limits.
  • Instant Line of Credit – Backed by Wealthsimple investments, low rates, no paperwork.
  • Branchless Banking Tools – Cheque and bank draft delivery, cash to your door.
  • Next-Level Security – Trusted Places, Verified Contacts, and real-time fraud detection.
  • USD Savings Account – 4% interest, ideal for cross-border financial needs.
  • 24/7 Real Human Support – Replacing branch hours with anytime access.

In other markets, these kinds of features may not seem radical. Challenger banks in Europe and Asia have offered similar products for years. But in Canada—a country where the Big Five dominate and innovation in retail banking has been slow to scale—this is a turning point. Wealthsimple isn’t just adding features; it’s forcing a conversation about what Canadian banking should be.


Up Next:

The Landscape Ahead Part 1 charted the growth and evolution of Wealthsimple’s user base—how their needs, values, and expectations helped shape a new kind of financial platform. But what does this shift mean for the rest of Canada’s financial system? In Part 2, we explore how ready Canadians are for automation, what’s driving or hindering trust, and how other institutions can respond—or risk being left behind.This is the shift from interface to intelligence—from “tools” to co-pilot. But is Canada ready?

Part 2: Something Bigger
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Bernice Cheung

Vice President – Financial Services


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