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Delivering Frictionless Commerce: Online Grocery Experiences That Meet Consumer Expectations

Delivering Frictionless Commerce: Online Grocery Experiences That Meet Consumer Expectations

by Sara Plavsic | Feb 19, 2021

The COVID 19 pandemic has propelled an accelerated shift in customer expectations across all industries. Businesses need an actionable framework for understanding these changing expectations so they can deploy the best strategy to retain customers and drive engagement.

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